Key Job Requirements
Education
12th Pass
Experience Needed
Fresher (0 Yrs, 0 Mths)
Gender
Female
English Requirement
Good
Days Of Work
10:00 AM - 7:00 PM
Work Hours
Monday - Saturday
About the Customer support Job
Job Title:Telecaller
Experience: 0–2 Years
Salary: ₹12,000 – ₹18,000 per month
Employment Type: Full-Time
Job Summary
We are looking for a confident and enthusiastic Telecaller to handle customer calls, explain company services, generate leads, and maintain positive communication with prospective and existing customers.
Key Responsibilities
* Make outbound calls to prospective customers and follow up on leads.
* Handle incoming customer calls and respond to basic queries professionally.
* Explain company products/services clearly and accurately.
* Understand customer requirements and provide relevant information.
* Follow up with interested customers and maintain regular communication.
* Maintain call records, customer details, and follow-up status.
* Achieve daily and monthly calling and lead-conversion targets.
* Coordinate with the sales or business development team for qualified leads.
* Handle customer objections professionally and attempt to resolve basic concerns.
* Maintain a polite, professional, and customer-friendly approach during every interaction.
Requirements
* Minimum 12th pass; graduation preferred.
* Freshers can apply; prior telecalling/customer service experience is an advantage.
* Good communication skills in **Hindi and English**.
* Confident and comfortable speaking with customers over the phone.
* Basic computer knowledge and ability to maintain records.
* Good convincing, follow-up, and interpersonal skills.
* Target-oriented and self-motivated.
* Ability to handle rejection and work in a target-driven environment.